Expertise in the Hotel and Restaurant Industry
THE UNISONO STORY
As hoteliers, we have always asked ourselves how we can counteract the acute shortage of skilled workers, create more free space for the essentials and at the same time reduce the high fixed costs. How can private hoteliers benefit from the synergy effects of a hotel group without losing their independence and individuality? This is how the 360° management model for individual hotels came into being in 2019. Hoteliers can outsource all support functions to UNISONO that are not needed directly on site, in the hotel.
FACTS & FIGURES
50+Employees
3 Locations DE Lörrach, Hamburg CH Hombrechtikon
100+Hotels serviced in our Support Center
6’000+Hotel rooms in our Reservation Management
3 Hotels in White Label Management
OUR CREDO
Our solutions are as individual as your hotel. Every starting situation is different and we only take on a new project if we are also convinced that we can create sustainable added value. We do not have short-term success in mind, but want to accompany our customers in the long term and deliver measurable results.
OUR TEAM
URS GRIMM
MANAGING PARTNER
CO-FOUNDER
Hotel sector
MBA in International Hospitality Management (EHL)
Eidg. Dipl. Hotelier/Restaurateur (SHL)
PROFESSIONAL EXPERIENCE
MANAGING DIRECTOR
Schloss Elmau, Krün Deutschland (2018-19)
GENERAL MANAGER
Victoria-Jungfrau Grand Hotel & SPA, Interlaken Schweiz (2014-18)
CEO
Waldhaus Flims Mountain Resort & SPA, Flims Schweiz (2010-14)
STV. DIRECTOR
Bellevue Palace, Bern Schweiz (2007-10)
Urs has over 30 years of experience in the luxury hotel industry, almost half of it at the highest management level as director of renowned hotels & resorts in Switzerland and Germany. His distinct understanding of strategies and positioning, coupled with his many years of operational management experience, make him your ideal sparring partner in the hotel industry.
NILS BETSCHART
MANAGING PARTNER
CO-FOUNDER
Gastronomy & Hotel
Dipl. Betriebswirt NDS HF, BASc
Eidg. Dipl. Hotelier/Restaurateur (HFZ)
PROFESSIONAL EXPERIENCE
LECTURER
Hotelfachschule Zürich HFZ, Zürich (2019 - 23)
OPERATIONS MANAGER
FBM Gastro Management AG (2016 - 20)
MANAGING DIRECTOR
Seerestaurant QUAI 61, Zürich (2013 - 16)
MANAGING DIRECTOR
acqua Seerestaurant, Zürich (2011 - 13)
MANAGING DIRECTOR
Restaurant Theater 11, Zürich (2007 - 11)
Nils has dedicated himself entirely to gastronomy. For many years, he designed and managed renowned restaurants in Zurich and the surrounding area, including as operational manager of nine establishments. He was a lecturer at the Hotel Management School in Zurich and is a proven expert in the areas of conception, tendering, project management, new openings, purchasing & controlling.
YASMIN CACHEMAILLE GRIMM
PARTNER
Chief Operating Officer Management & Pacht
MHA in International Hospitality Management (EHL), Eidg. Ausbilderin, Dipl. Hotelfachfrau (IHK)
PROFESSIONAL EXPERIENCE
GENERAL MANAGER
Schloss Elmau & Retreat, Bayern (DE)
(2018 - 19)
GENERAL MANAGER
Victoria-Jungfrau Grand Hotel & SPA, Interlaken
(2014 - 18)
CO-DIREKTORIN
Waldhaus Flims Mountain Resort & SPA
(2010 - 14)
ROOMS DIVISION MANAGER
Palace, Luzern
(2007 - 10)
Several positions in Management in FR/DE/ES and on the high seas (MS Europa)
Having been at home in the world of resort hotels since her childhood, Yasmin Cachemaille Grimm has many years of international experience in the operational hotel business. Her profound management experience, coupled with her vision for innovative developments of businesses and their teams, make her our expert in the field of hotel management and leasing.
SASCHA NEMETH
MANAGING DIRECTOR
GERMANY
Project Manager Digitalization
Certified Revenue Management Executive (HSMAI)
Trained event professional
Trained hotel professional
PROFESSIONAL EXPERIENCE
DIRECTOR
Steigenberger Hotel Stadt Lörrach (19-20)
STV. DIRECTOR
Steigenberger Hotel Stadt Lörrach (18-19)
F&B MANAGER
Steigenberger Hotel Stadt Lörrach (17-18)
ENTERPRENEUR
Owner of a gastronomy business (14-16)
MEETING, EVENT & SALES MANAGER
(07 - 14)
Several Hotels in Germany, der Switzerland and Spain
Sascha brings many years of experience in hotel management, sales and revenue management to UNISONO. In addition to his role as Managing Director of our GmbH in Germany, Sascha is responsible for all digitalization projects for our hotel customers.
VANESSA GROMER
LOCATION MANAGEMENT LÖRRACH
Head of Marketing & Distribution
Dipl. Businesswoman (FH)
Department of Tourism Management
Vanessa and her team at the Support Center Lörrach ensure that you fully exploit your revenue potential and provide your customers with the best possible advice. She has many years of experience in the areas of reservation, revenue management, sales & PR.
FABIAN HELLER
LOCATION MANAGEMENT HAMBURG
Fabian and his team support our hotel partners in the areas of reservations and project management. He has many years of experience in the areas of reservations and hotel operations.
Tanja Waigand
DIRECTOR 24/7 REMOTE REZEPTION & BUSINESS DEVELOPMENT D&AT
Tanja is responsible for 24/7 1st level support with her team. She is also responsible for the development of the business areas in Germany and Austria. She has many years of experience in various areas of the hotel industry.
SARAH HULTSCH
DIRECTOR 24/7 1ST LEVEL SUPPORT & BUSINESS DEVELOPMENT D&AT
Michele Kleemann
TEAMLEAD 24/7 1ST LEVEL SUPPORT
Nadine Pawelczig
STELLVERTRENDENDE TEAMLEADERIN 24/7 TEAM
MICHELE KLEEMANN
TEAMLEAD 24/7 1ST LEVEL SUPPORT
HANNA KLEINHANS
ACCOUNT MANAGER
Elisa Vakilpour
ACCOUNT MANAGER
Patricia Heimbold
ACCOUNT MANAGER
ACCOUNT MANAGER
ACCOUNT MANAGER
LILIA SÄGESSER
HR AND OFFICE ASSOCIATE
OUR STRATEGIC PARTNERS
Successful projects require a broad network. We are pleased to be able to count on professional partners
DARREN WILCOX ALLARD
CULINARY CONSULTANT
Associate's degree in Occupational studies
The Culinary Institute of America
We are proud to be able to rely on the support of an absolute professional chef with broad practical experience for culinary concepts and strategies. As a specialist in his field, he assists us equally with theoretical proposal planning as he does with strategic realignment or conceptual planning. Originally from NYC, Darren's career has taken him through New Orleans and Boston, Geneva, Zurich and Gstaad, as well as Italy, the Caribbean and the Middle East. Throughout all of these stops, his focus has always been on quality, regionality and sustainability. Since the beginning of 2016, he has been passing on these high standards to the next generations - as a lecturer at the world's leading hotel management school in Lausanne. Previously, he taught culinary subjects for Les Roches and looks back on a long and varied career in the hotel and catering industry. Learn more about Darren W. Allard here: https://www.ehl.edu/en/faculty-research/our-faculty/allard-darren
BETTINA KNOOP
GRAPHIC / DESIGN
Dipl. communication designer
For more than 13 years Bettina Knoop has been working in various functions in the fields of graphic and corporate design. Her years of experience in editorial and print for various clients in the hotel industry have sharpened her intuition and innovations in this field.
VALERIE WAGNER
STRATEGIC PARTNER
AREA OF DIGITALIZATION
Valerie Wagner worked in the hotel industry for a long time. As a certified revenue and e-commerce manager, she was responsible for the operational business organization of various hotels and departments. She has been accompanying hotels in their digital transformation with her blog and podcast since 2017. She also works as a journalist and editor for various publications. Her topic is digital hotel management. She says: "Digitalization is the new Guest Relation!" She supports hoteliers with profound knowledge about revenue management, e-commerce, content and social media marketing. www.valerie-wagner.de.