References

Selection of our customers

...and many more satisfied customers

What our customers say

“The cooperation with UNISONO Hospitality as a reservation centre in five of our hotels brings us administrative relief so that we can focus more on our guests. Through their competent advice and professional and friendly demeanour, our guests are very well advised and looked after all round. We look forward to continuing to grow with UNISONO in the future.”

‎Wiebke Kuhlmei
COO Candrian Hotels, Zurich

“We have high quality standards for our guests, especially when we are no longer the direct point of contact on site. The UNISONO Hospitality team acts very quickly and professionally in this regard.”

Management
Urban Island Aparthotel, Vienna

“Working with UNISONO Hospitality was the best decision we could have made for our family and our guests.”

Michaela and Daniel Schaffers
Owner, The Schaffers, Bad Mergentheim

“Our five hotels are well looked after by UNISONO Hospitality – this gives us and our staff the freedom to focus on the well-being of our guests on site”

Rainer Wiedmer
Owner, WIO Gruppe

“UNISONO complements the availability for our apartment guests beyond our office hours with their hotel professionals – an invaluable relief!”

Marie Michalsky
COO, CITY STAY

“UNISONO Hospitality’s professional approach convinced us to outsource our 24/7 telephone support, and it has been a success!”

Rico Zindel
CEO Säntis Gastro, ZLEEP Hotel Kloten

“The UNISONO Hospitality team takes care of my guests exactly as I would want them to. They are part of my team and everyone involved is delighted.”

Markus Terkovics
Owner, City Pension and Hotel Central, Vienna

“The efficient and dependable 24/7 team at UNISONO Hospitality takes care of our guests and their needs with dedication, professionalism and commitment in our absence.”

Safal Ghandi
Owner, Hotel Constantin Trier

“With UNISONO Hospitality, I have a team of hotel professionals who are available to my guests throughout the night. This means that our guests can check in at any time and we don’t lose out on last-minute bookings.”

Sahin Albas
General Manager Hotel Swiss Star, Wetzikon

“Because the UNISONO Hospitality team is available to my guests around the clock, consistently and reliably, I can scale my business more effectively – without compromising on quality.”

Daniel Künzel
General Manager, The Lubo, Luzern

“UNISONO is a reliable and strong partner who has supported and relieved us – from the start of construction to this very day!”

Family Bohrer
Owner, Landhotel Bohrerhof, Hartheim am Rhein

“The administrative support provided by UNISONO takes a considerable load off my shoulders. It ensures that our guests receive first-class advice and prompt assistance around the clock, even when no staff are on site. The UNISONO team quickly familiarised themselves with the environment and processes at our guesthouse and efficiently implements all requirements. As a result, guests do not notice that they are interacting with an external service provider. All tasks are completed quickly, accurately and competently, thanks to the excellent training and professional expertise of all UNISONO employees. I would like to express my sincere thanks for your support.”

Martha Indermühle
Guesthouse Zurzach

“Thanks to the hotel professionals at UNISONO, I can offer my team attractive working models without compromising on quality and service.”

Isabelle Schiegg
General Manager, Hotel Caspar, Muri

“UNISONO services combine technology and hospitality – a perfect combination for the hotel industry of the future.”

Regula Bürgin
General Manager, Hotel Spirgarten Zurich

“With UNISONO, our hotel operations are running more smoothly than ever before – they take care of everything so that we can focus entirely on our guests.”

Martin Ablinger
Host, Uum OXN, Laufen

“The 24/7 support is worth its weight in gold – we are always there for our guests without having to be on site ourselves.”

Valentina Fontana & Christian Moser
Hofquartier, Luzern

“UNISONO is our invisible but indispensable partner – always available, always professional.”

Stefan Teufelberger
Hotel DAS ZEIT, Lenzing

“Urs Grimm and Nils Betschart, together with their UNISONO team, accompanied us from the start of construction. We benefited greatly from their wide-ranging experience in building new restaurants and hotels and were able to incorporate their valuable input into our planning. Up to and including the opening, we had a strong partner at our side at all times – from construction issues to the selection of operating software and personnel decisions, we always felt very well advised. The start was successful, to which UNISONO contributed a lot. Thank you!”

Brigitte and Marc Trauffer
Owners and hosts, Trauffer Erlebniswelt & Bretterhotel